Our guest & employee safety is our top priority. We are still focused on maintaining the health and safety of all, and the following safety precautions are currently in effect:
Clearwater Casino Resort is currently 100% smoke-free. In keeping with our strong commitment to guest and employee health & safety, we want to ensure we are being responsible in responding to this month's increase in COVID-19 cases in Kitsap County. There will be designated smoking areas on 4th floor West Garage, 1st floor East Garage and Main Entrance for guests.
In order to practice safe social distancing, we have reduced our capacity to 60%. If the Casino has reached its capacity, guests will be asked to return at another time and will not be allowed to wait in their cars or at the casino doors. Diamond and Ruby Tier players along with Suquamish Tribal Elders will be allowed to have priority entry into the casino at any time during operation
All guests will be required to have their ID scanned in order to enter the property. Acceptable identification includes the following:
Identification card or driver's license issued by a domestic or foreign government agency
U.S. Citizenship and Immigration Services (USCIS) Green Card.
Expired WA State ID's
If your ID expired on March 1, 2020 or later, PME outlets will accept automatically extended licenses for:
Entry into the casino
Jackpot verification at the casino
Purchase of tobacco or liquor
If your ID is expired you are encouraged to carry the "Notice of Personal Driver License Extensions" letter provided to you by the state
At entry, every guest, vendor & employee will have their temperature taken by a thermal camera. Any person displaying a cough, shortness of breath, or other known symptoms of COVID-19 or a temperature of 100.4 degrees Fahrenheit or above will be asked come back when they are healthy
Guests will be required to wear self-provided masks and are encouraged to bring gloves. Additionally, employees have been provided masks and are required to wear them during their shift
Acrylic barriers have been added to the Player's Club, cashier stations, hotel front desk and the cage to protect guests and employees. Any area where guests, vendors or employees line up will be clearly marked for appropriate physical distancing. This includes check-in, check-out, elevator lobbies, Player's Club, the cage and dining areas.
Limited dining options are available. Currently Agate Pass Deli, The Clearwater, Beach Glass Cafe, & Beach Bru Coffee are open and operating under modified hours.
If you have any of the following symptoms: chills, fever, cough, difficulty breathing and/or muscle aches, we ask that you stay home and visit us 2 weeks later. If your symptoms continue after two weeks, we ask that you visit once you are healthy. Additionally, if you have been exposed to COVID19, or a member of your household has it, we request that you wait two weeks before visiting us.
Additionally, Clearwater Casino Resort has been completely cleaned and disinfected and the frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces. This includes, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, stair handrails, casino cage counters, gaming machines, gaming tables, dining surfaces and seating areas.
To view Port Madison Enterprises entire Health and Sanitation Guidelines, please click here
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What Casino services are open?
Table Games - Mon-Wed 2:00PM-12:00AM, Thurs & Fri 2:00PM-2:00AM, Sat 12:00PM-2:00AM, Sun 2:00PM-12:00AM
Keno - 11:00AM-10:00PM daily
Hotel accommodations - based on availability
Limited dining services - see below under Dining & Bars
Angeline Spa - retail sales by appointment only
Hotel Pool - by reservation only
The following services are temporarily closed and will reopen as its deemed safe:
Item check at Dispatch will not be available
Angeline Spa- spa services
Non-Smoking Table Games -including Poker
Beach Rock Music & Sports
Salish Kitchen Food Hall & Refreshments
Hotel fitness center
Limited courtesy transportation service is available for qualified players only. For information, please click HERE
Players will retain the tier status that they were in as of March 17, 2020. This status will be retained through June 30, 2021
Players Club tier points and comp balances that were in accounts as of March 17, 2020 will not expire and will remain the same when we reopen. These balances will stay untouched for a minimum of 90 days after the Casino reopens
All slot machines are open and we require guests to practice social distancing by staying at least one machine away from another player
Once a guest is done playing on a machine, we ask that the "Machine is Clean" sign is removed so an employee can come sanitize the machine for the next guest
Hand sanitizer and wipes are available throughout the casino floor for guests to sanitize their machine
Table Games are now open!
Hours of Operation Sun 12:00PM-12:00AM Monday-Wednesday 2:00PM-12:00AM Thursday & Friday 2:00PM-2:00AM Saturday 12:00PM-2:00AM
Sunday- Thursday - Blackjack, Pai Gow & Craps & Roulette
The Salish Kitchen Food Hall, and Beach Rock Music & Sports will be closed until it is deemed safe to reopen
All patrons dining at our restaurants will have their ID scanned.
All parties and tables must be 6 guests or less.
Seating area capacities have been substantially reduced to allow for physical distancing between guests
Is the hotel open for reservations?
Yes, please check our website or call reservations for availability
Hotel Check in: 4:00PM
Hotel Check out: 11:00AM
The following amenities at the Resort will be closed until it is deemed safe to reopen:
Angeline Spa - Spa Services
The Resort Pool is now open for small family groups and reservations are required. Guests must have a confirmed room reservation prior to making a pool reservation.
For all of the information on Pool Reservations, please visit https://www.clearwatercasino.com/hotel/amenities/
What changes have been made to hotel room cleaning?
Industry leading cleaning and sanitizing protocols are used to clean guest rooms, with particular attention paid to commonly-touched items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
Laundry - All bed linen and laundry will be changed daily and continue to be washed at a high temperature and in accordance with CDC guidelines
All ticketed events have been postponed/rescheduled. Please check https://clearwatercasino.com for rescheduled shows. Tickets for rescheduled shows will be honored for the new show dates. If you wish to have your tickets refunded, you'll have 30 days to get a refund from Ticketmaster once the new date is announced.
Postponed until further notice in the Beach Rock:
Friday/Saturday Free live music
Tuesday Comedy nights
White Horse Golf Club
Is the golf course open?
White Horse Golf Club has resumed golf operations and is currently taking tee times. As our guests & employee safety is always our top priority, White Horse has implemented safety precautions to protect the health and wellness of everyone and to curtail the further spread of illness until it is safe to return to normal operations.